Soure Direct: Buy Smart. Go DIRECT and Save!

OVERVIEW

THE SOURCEDIRECT APPROACH
SourceDirect provides hardware support and software support services for Hewlett-Packard Enterprise Servers and Storage Products. We focus on providing our clients with superior service.

Our Support Services- PEOPLE, PARTS & PROCESS.

PEOPLE - Field Support Engineers have proven expertise in hardware troubleshooting as well as extensive HP-UNIX, MPE and LINUX software knowledge. This allows our engineers to resolve problems quickly while on-site and eliminate finger pointing between software and hardware issues.

PARTS - Our enhanced, 100% local stock parts logistics philosophy allows our Field Support Engineers to respond immediately to customer service requests and begin the repair without parts delivery delays.

PROCESS - An example of our commitment toward excellence: The entire SourceDirect staff meets every morning to review current and recent support calls to recommend and implement process improvements which will enhance our services to our clients.

A focused approach
We focus on meeting your needs by providing Multi-vendor Hardware Support. SourceDirect provides Hardware support that is delivered by expert technicians that are trained on your specific hardware. Our engineers have years of expertise and experience that we put to work for you.

A tailored approach
Some support organizations provide "Phone-in Support" (take a number and we'll get back with you- approach). Not SourceDirect! SourceDirect provides Software Support that is tailored to meet client’s specific needs.

A cost effective approach
Some support organizations provide "Outsourcing" (Expensive, long-term contract- approach). Not SourceDirect! SourceDirect provides clients short-term or long-term assistance with their Systems Administration needs.

A flexible approach
Some support organizations provide "Disaster Recover" (Inflexible, long-term contract- approach). Not SourceDirect! Our creative technical architect staff will work with your company to design a custom Disaster Recovery solution tailored and priced to your exact needs.

"HP," "HP3000," "HP9000," and "Hewlett-Packard" are trademarks of Hewlett-Packard. SourceDirect.com is not affiliated with HP.